Although there are many who have worked and are working very hard in support of those with a mental illness, the NAMI Alameda County South's Board of Directors would like to recognize the following for their exemplary service and support.
Guy Qvistgaard, Retired. Charter member of NAMI Alameda County South. As the Hospital Administrator at John George Psychiatric Hospital, Guy was a principal in developing the MoD® (Mentor on Discharge®) program. The program reduced re-hospitalizations of participants by over 70%. Guy also authorized the NAMI IOOV (In Our Own Voice) program to be presented on the in-patient units at John George. Clinicians reported that many patients had little hope that long-term recovery was possible. But after hearing the recovery stories of the presenters, some patients were more willing to work with clinicians in treatment planning. Also, since staff, for the most part only saw stabilization of patients, Guy wanted his staff to see what long term recovery could look like. Therefore, he included IOOV presentations as part of new hire orientations.
Thank you, Guy. May you and Carolyn enjoy your well-earned retirement together on your road trip throughout the United States.
Terri Daugherty OTR/L, Manager, Behavior Health & Support Services. Terri is a 39 year employee for Alameda Health System- John George Psychiatric Hospital where she has provided therapeutic services to the acutely mentally ill. During her time at JGPH she has made quality patient care and patient experience a primary focus. She has supported bringing in the NAMI IOOV (In Our Own Voice) program in 2015. In addition to these presentation to the inpatient units, employees receive this same presentation during their new employee orientation. Staff have found this valuable to see consumers in recovery which, in turn, Terri has encouraged new staff to instill hope for recovery to the patients they serve on the units. On the backside of IOOV, Terri has been the liaison to NAMI ACS providing them with continuous feedback on successes to the program, managed participant/speaker evaluations, and supported speakers as needed. In addition to supporting IOOV, Terri has conducted tours of John George for caregivers who completed NAMI Family to Family classes. She has also supported senior high school student in their community service hours requirement for graduation. Terri has been a NAMI Walk Captain for “John George Walks for Wellness” for over 7 walks. The department she manages has received recognition from the Alameda County Network of Mental Health Consumers for outstanding collaboration and Support as well as recognition by the State of California and MHA for exemplary services provided to the mentally ill.
Thank you for your constant focus on the patient, their treatment, their experience.
Your support of the patients, staff, students, mentally health community is appreciated.
Chief Wendy Still, Alameda County Probation, Retired. Chief Still showed compassion and support for all those on probation during her watch. It is our opinion that she was there to support, not penalize, those on probation. As such, she authorized and supported the NAMI P2P (Peer to Peer) program for those on probation with a mental illness. Probation premises where provided for the classes. She did that with the understanding that the probation department would assess the efficacy of the program by monitoring participant contact with police and/or a hospitalization during and after taking the class.
Briefly, it was observed by probation that over 90 participants attended outreach event(s), 65 clients signed up to attend NAMI classes. Twenty-four (24) clients showed up, 15 completed classes and 2 were trained as P2P teachers. They subsequently taught the 4th class. All remained out of jail and the hospital while receiving wrap-around supportive services necessary to improve their lives.
As commented by probation, “This turned out to be huge!!”
Thank you, Chief Still. May you enjoy your well-earned retirement.
Lisa Heintz, JD, Alameda County Probation. Lisa was NAMI Alameda County South’s principal contact with probation and helped coordinate NAMI program activities with
3 CBO’s (Community Based Organizations). The Alameda County CBO’s had criminal justice reentry programs for those on probation. People in the reentry programs were offered matriculation in NAMI P2P (Peer to Peer) classes.
In addition to coordination, Lisa attended the first and last session of all NAMI P2P classes held by NAMI ACS. She was there to assure those on probation with a mental illness that the probation department was supporting them in their transition to the community from the criminal justice system.
In our opinion, NAMI could not have been successful with the participants in the criminal justice system without the dedicated support provided by Lisa.
Thank you Lisa for your devoted service to those with a mental illness in the criminal jutice system.
Judge Carol Brosnahan
Judge Carol Brosnahan was a founding member of the Alameda County Behavioral Health Court. Judge B., as she was affectionately called by the program's participants, presided over BHC from 2009 to 2020. In that time, Judge B. oversaw the treatment of hundreds of criminally charged individuals who were in the justice system due to their serious mental disorders. Thanks to the care and guidance of Judge B., many of these individuals not only received the mental health services they needed, they also obtained housing and secured employment as a result of their participation in the program. Those who successfully completed their treatment protocols graduated from BHC and had their pending charges dismissed. Judge B.'s impact on these graduates not only enriched the lives of these partners but also benefited the community in that none of the graduates recidivated with new crimes while she was on the bench.
Thank you for your many years of dedicated service to our community. May you enjoy your well deserved retirement.
Francesca Tenenbaum, Director, Patient's Rights, Mental Health Association of Alameda County.
Francesca has shown exemplary concern for psychiatric patients' rights. In her advocacy work, she actively encourages caregivers to advocate for their loved one and how to do it. As part of her advocacy work in multiple counties, she has attended all of our Family to Family class in the Advocacy section. In that class she has provided excellent suggestions for caregivers of someone with a serious mental illness in advocating for their loved ones.
It is our understanding that she works positively with Doctors, Social Workers, Administrators, etc. consulting on cases where the laws seem to interfere with what they deem to be the clinical best interests of patients. Her familiarity with the law and its legislative intent allows her and her team to provide creative solutions to these problems to assist their facility in minimizing potential liabilities that may face from decisions they make. Her team can identify professionals whom they can consult with if they can't answer the question.
Thank you, Francesca, for your exemplary support for our loved ones with a SMI (Serious Mental Illness).
Michele Wms-Smith is Lead Family Advocate, for the Family Education and Resource Center (FERC), an advocacy program that supports family members of those who have loved ones with mental health conditions in Alameda County. Michele completed the NAMI Family to Family class in 2009. Since then, she became a NAMI Family to Family (F2F) Facilitator, NAMI State Trainer, NAMI Support Group Facilitator, Wellness Recovery Action Plan (WRAP) Facilitator and an essential family advocate for the FERC.
Before FERC, the policy was to have a member of the F2F class act as a resource person. After the class was completed, the resource person was no longer available for support. Since 2011 Michele has made herself available as a "support person" for all the F2F classes hosted by NAMI Alameda County South. As a Family Advocate for FERC, Michele has been available as a "Resource, Educational and Support Person" for NAMI Family to Family class members, before, during and after taking the F2F class.
Thank you Michele for your dedicated support of those with a mental illness.
Steve Ringle, Lead Activities Therapist, Fremont Hospital, has been and is a significant supporter of our IOOV (In Our Own Voice) program in-patient. Steve has coordinated all in-patient unit assigns for arriving IOOV presenters since 2015. He has assisted in identifying patients that could be IOOV program leaders and observed IOOV training sessions. He supports our Peer to Peer and Connection programing. He has also supported NAMI by participating in our golf tournaments and other fundraising efforts.
It is only by his support as a hospital employee can our programs be as successful as they are.
Thank you Steve for your dedicated support of those with a mental illness.